Brand Overview
Vivaspin is an online casino platform that has been operational since 2018. The brand prides itself on providing a comprehensive gaming experience with over 5,000 games from top software providers such as https://viva-spin.it/ Microgaming, NetEnt, and Evolution Gaming.
Registration Process
The registration process at Vivaspin is relatively straightforward and can be completed in under five minutes. To begin the process, users must click on the "Sign Up" button located in the top right-hand corner of the homepage. This will prompt a pop-up window asking for basic information such as name, email address, password, and date of birth.
Upon submitting this initial registration form, users are taken to a second page where they can add additional details including phone number, address, and payment method. Vivaspin supports various currencies including Euros, British Pounds, US Dollars, Canadian Dollars, Australian Dollars, and others.
The account creation process is fully automated with no manual verification required for most jurisdictions. Users from restricted countries are prompted to contact support for further assistance.
Account Features
Once an account has been created, users can take advantage of various features including a cash-out tracker, game history, and rewards program. The cash-out tracker allows users to monitor their pending withdrawals, while the game history feature provides detailed records of all games played.
The rewards program at Vivaspin is based on a points system where users earn 1 point for every euro wagered. These points can be redeemed in the rewards store for bonuses, free spins, and other gaming credits. Users also have access to a personalized account manager who offers tailored promotions and exclusive invitations.
Bonuses
Vivaspin offers an array of bonuses designed to incentivize new users and retain existing ones. The welcome package consists of four deposits worth 100%, 50%, 25%, and 25% respectively, up to €500 each. This totals a maximum bonus amount of €1,250.
In addition to the initial deposit offer, Vivaspin also provides daily rewards such as free spins on specific games or entry into tournaments with significant cash prizes. Users can opt-in for email notifications to receive regular updates on available promotions and new game releases.
Payments and Withdrawals
Vivaspin offers a range of payment methods catering to users worldwide. The platform supports over 25 different banking options including popular services like Visa, Mastercard, Maestro, and PayPal. Deposits are processed instantly with fees starting from €1 for some payment providers.
Withdrawal times vary depending on the chosen method, but most e-wallet transactions take up to 24 hours to process. Credit card withdrawals have a lower withdrawal limit of €10 while wire transfers can reach a maximum of €2,500 per transaction.
Game Categories
Vivaspin’s extensive library consists of over 5,000 games divided into categories like slots (video and classic), table games (baccarat, blackjack, roulette, poker), live dealer casino games (Evolution Gaming, Ezugi), instant win games (keno, lotteries) and specialty games.
Some popular game titles at Vivaspin include Gonzo’s Quest by NetEnt, Starburst also from NetEnt, Book of Dead courtesy of Play’n GO. The platform partners with industry leaders to provide a comprehensive gaming portfolio catering to all tastes and preferences.
Software Providers
The bulk of the 5,000+ games come from prominent suppliers such as Microgaming (1,200 titles), Evolution Gaming (700 live dealer games) and NetEnt (800 slots). Additional software providers contributing content include Play’n GO, QuickSpin, Yggdrasil Gaming among many others.
Mobile Version
Vivaspin supports mobile gaming on both Android and iOS devices. The platform has optimized its interface to provide seamless access to the full range of features and services using touch-friendly controls and responsive design. Mobile users can opt-in for push notifications to stay informed about new game releases, exclusive promotions or technical issues.
Security
The website and its servers are protected by industry-standard encryption protocols (HTTPS) certified up to 128-bit SSL/TLS security. Data transmission and storage comply with General Data Protection Regulation (GDPR) guidelines while Vivaspin is registered under Malta Gaming Authority license MGA/CRP/243/2013, issued on August 1st, 2014.
Customer Support
Vivaspin provides multi-language support in nine languages including English, Spanish, German, French. Customer inquiries can be made via live chat available from Monday to Friday between the hours of 9:00 am and 5:30 pm GMT+2 or through an email address provided on their website.
The customer service center is fully dedicated to ensuring all user issues are resolved efficiently, while Vivaspin also provides a comprehensive FAQ section. Users can register for loyalty rewards which include preferential support access, special offers, free spins, and entry into exclusive tournaments.
Performance
Vivaspin has undergone periodic system audits confirming the website’s stability and reliability. Regular backups of games content prevent any potential downtime resulting from unexpected database crashes or major software updates. Technical assistance is also accessible via email or phone for users encountering connectivity issues with banking providers or during live dealer sessions.
The vast gaming selection at Vivaspin features up-to-date content suitable for all skill levels, while responsible gambling policies support user well-being through self-exclusion options and budget management tools.